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Do you offer any Loyalty benefits?Yes, we offer a Loyalty program that you can gain points from purchases, that can be use to for money off future purchases.
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How do I care for my gaming equipment?To ensure the longevity of your gaming equipment, keep it clean and dust-free, avoid exposing it to extreme temperatures, and follow the manufacturer's care instructions.
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What is your return policy?We offer a 30-day return policy for most products. Items must be in their original condition and packaging. Please contact our support team for return instructions. Please Note that All Sales are final on all Card Game Items
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Can I refund on pokemon cards?Unfortunately once any Card Items such as Trading Card Games (Pokemon, Digimon, Magic the gathering ...) no refunds will be issued for any reason and all sells are final on these products.
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What are the shipping options available?We offer standard, expedited, and overnight shipping options. Shipping costs and delivery times vary based on the selected option and your location.
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How long does it take for me order to ship?Typically we ship out all orders in 1-3 Business Days (Mon-Fri) of the date in which we have received the order. Please note: Holidays may extend the shipping time
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Why is my order taking so long to get here?We understand it can be frustrating for your package to not show up on time or take longer then expected. Please understand that once it leaves the shop, we have no control of what happens to your package once in the shipping company's hands.
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Do you offer local Pick up?Yes, we do offer Free Local Pick up for anyone in Wrightwood, Ca
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What payment methods do you accept?We accept various payment methods including credit/debit cards, PayPal, and other popular online payment systems.
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